Best Services What We Do
Leadership and Change
No matter how large or small or dynamic our organizations is, every organization is faced with change.
- Critical role of leadership through out the change cycle
- Creating opportunities for change
- Understanding the nature and dynamics of change, managing through uncertainty
- Organizational culture: understanding the internal process
Duration: 5 days
Confict Management and Emotional Intelligence
The training will help you to go beyond surface behavior to identify the motivation behind behavior. It becomes easier to accept a person’s actions when you understand what derives you from within.
- Essential skills to resolve con icts early
- Organizational cultures
- How to exercise increased emotional intelligence
Duration: 3-5 days
Running Effective Meeting
It is common to hear that “ we are all attended the meeting that have been complete waste of time where everyone talked but no action come out.”
- Basics of holding a meeting
- Why and when you should conducting a meeting
- E ective skills during and after the meetings
Duration: 2 – 4 days
Team Building
The training will provide you insight into team dynamics, how to develop team working skills. It also o ers practical skills how to develop e ective team.
- Dynamics of team building
- Qualities and barriers of e ective team
- Unlocking the potential of teams
- E ective team assessment and building blocks.
Duration: 3-5 days
Coaching and Mentoring
It will help the participant develop greater understanding plan, implement and evaluate coaching. Develop and implement e ective internalcommunication
- Coaching as performance management
- Characteristics of successful coaching
- Coaching methods for individuals and teams
Duration: 3- 4 days
Customer Care/ Customer Relationship Management (CRM)
This training will help you develop an understanding of the bene t of CRM
- Why customer care is important
- Putting CRM into practice & Managing di cult customers
- The 4 steps in assertiveness and winning team
Duration: 3 – 5 days
Effective Time Management
Today we have more and more demands at home and at work than anytime, tighter deadlines, more work, juggling priorities etc. The training will help you learn skills how to prioritize your work, avoid time wasting and communicate what you want and you don’t want.
- The importance of time management and goal setting
- How is your time managed
- How to deal with time wasters
- How to learn saying NO
- Action plan for managing your time
Duration : 2-4 days
Delegation and Empowerment
If you are micro managing the most valuable resource (the sta s), you will get much less in return. This training will help you how to manage in a way that releases their power, increase contribution and add their values
- Management, Old and New
- From Directing to Delegating
- E ective Delegation & Empowerment
- The 21st Century Manager
Duration: 4-5 days
Commercial Awareness for Managers
This training will provide you more awareness on the key business drivers at play,
- Understanding your customers and competitors
- Commercially aware operations
- Basic nancial principles in business
- Pricing and commercial awareness
